Terms Of Service

Overview

This website is operated by Raw Farms. Throughout the site, the terms “we”, “us” and “our” refer to Raw Farms. By visiting our website and purchasing products from us, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision

  • You will not use our products or website for any illegal or unauthorized purpose

  • You will not transmit viruses, malware, or harmful code through the website

Any violation of these terms may result in termination of service.

2. Product Information

We aim to provide accurate product descriptions, images, and pricing. However:

  • Product colour or appearance may vary slightly due to lighting or screen settings

  • Honey texture and colour may naturally vary depending on the source and season

  • Prices and product availability are subject to change without prior notice

3. Orders & Payments

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased per customer or order

  • Cancel suspicious or fraudulent transactions

Customers must provide accurate billing, shipping, and contact information while placing orders.

4. Shipping & Delivery

We strive to dispatch orders on time. However:

  • Delivery timelines may vary depending on location and courier service

  • Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control

Customers are responsible for providing correct delivery addresses and contact details.

5. Refund & Replacement

Since honey is a consumable product:

  • We do not offer returns or refunds after delivery

  • Replacement is provided only if the product is damaged, leaked, or incorrect

Customers must report damaged products within 24 hours of delivery with proper photos/videos.

Please refer to our Refund & Replacement Policy for more details.

6. Intellectual Property

All content on this website including:

  • logo

  • images

  • product descriptions

  • branding

  • website content

belongs to Raw Farms and may not be copied, reproduced, or used without permission.

7. Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways or delivery providers. We are not responsible for the policies or actions of those third-party services.

8. Limitation of Liability

Raw Farms shall not be held liable for:

  • indirect or incidental damages

  • delivery delays caused by third parties

  • misuse of products

  • allergic reactions or improper storage after delivery

Customers are advised to store honey properly after receiving the product.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: rawfarmsindia@gmail.com
📱 Phone/WhatsApp: +91 95157 37159

Thank you for choosing Raw Farms