Cancellation Policy

At Raw Farms, we strive to provide the best quality products and customer experience. Please read our cancellation policy carefully before placing an order.

Order Cancellation Window

Customers can cancel their order within 1 hour of placing it. After this period, cancellation requests may not be accepted as the order may already be processed or dispatched.

Cancellation Process

To request a cancellation, please contact us through:

📧 Email: rawfarmsindia@gmail.com
📱 WhatsApp/Phone: +91 95157 37159

Please provide your:

  • Order Number

  • Name

  • Contact Details

Our support team will assist you with the cancellation process.

Refund for Cancelled Orders

If the cancellation request is approved within the eligible time frame, the refund will be initiated to the original payment method used during checkout.

Please note:

  • Refund processing may take 5–7 business days

  • Actual credit time depends on your bank or payment provider

Non-Cancellable Orders

Orders cannot be cancelled if:

  • The order has already been shipped

  • The product is out for delivery

  • The item is part of a special/customized order

  • Perishable or consumable products have already been processed for dispatch

Damaged Products

If you receive a damaged or leaked product, please refer to our Refund & Replacement Policy.

Policy Updates

Raw Farms reserves the right to modify or update this policy at any time without prior notice. Customers are encouraged to review this page periodically for updates.

By placing an order with Raw Farms, you agree to the terms mentioned in this Cancellation Policy.

Thank you for supporting Raw Farms 🍯